Terms of Use

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.mahonesrugshop.com. The collective work includes works that are licensed to www.mahonesrugshop.com. Copyright 2003, www.mahonesrugshop.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.mahonesrugshop.com. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.mahonesrugshop.com or to purchase www.mahonesrugshop.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.mahonesrugshop.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of www.mahonesrugshop.com used in the site are trademarks or registered trademarks of www.mahonesrugshop.com

Return Policy

Jaipur Living Return:

What is your return policy for pillows, poufs, throws and rug pads?
We do not accept returns on pillows, poufs, throws or rug pads.

What is your return policy for clearance and or discontinued items?
Since these items are usually steeply discounted, we cannot accept returns on clearance or discontinued item

How do I re-package my rug to send it back?
It is very important that the rug arrives back to us in original condition. If the rug is not re-packaged properly and it arrives back damaged to us, we may not be able to process your credit. If you need a repackage kit, please contact us to receive one in the mail.

When will I receive the credit for my return?
Once the returned shipment is received and inspected at Jaipur Living, a credit, minus any applicable fees (not including freight) will be issued to your account. If you maintain a prepay account and require a refund to be issued, please contact our Accounting Dept. to request a refund via email: [email protected]

Trans-Ocean Return:

Customer Remorse Returns - any reason other than a mis-shipped item or manufacturer defect falls under customer remorse. We have a restocking fee of 15% or $25.00 whichever is less and the customer is responsible for the return freight. Contact customer service for information: [email protected]

KAS Return:

Reason for returns

Credit for rugs + FRT only if notified as below.

  • Transit damaged upon delivery
  • MFG Defect - 1yr
  • Dirty/ discolor/ damaged - 7days
  • Kas shipping error - 7days

Reason for return credit for rugs only if notified as below

  • Other reasons - 7days.

Contact Information

Mahone & Sons Wallcovering, Inc.
3203 Forest Brook Rd.
Lynchburg, VA 24501
Customer Service: 434-316-9930
Limitation of Liability

Mahones Rugs Shop shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Mahones Rugs Shop has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Mahones Rugs Shop. product is mistakenly listed, emailed communicated at an incorrect price, Mahones Rugs Shop reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Mahones Rugs Shop reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Mahones Rugs Shop shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Mahones Rugs Shop.without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Mahones Rugs Shop may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Mahones Rugs Shop.


Your use of this site shall be governed in all respects by the laws of the state of Virginia, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Mahones Rugs Shop products shall be in the state or federal courts located in Lynchburg, Virginia. Any cause of action or claim you may have with respect to the site including but not limited to the purchase of Mahones Rugs Shop products must be commenced within one (1) year after the claim or cause of action arises. Mahones Rugs Shop failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Mahones Rugs Shop may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Mahones Rugs Shop or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Mahones Rugs Shop does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Mahones Rugs Shop is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.mahonesrugshop.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.mahonesrugshop.com in its sole discretion.


You agree to indemnify, defend, and hold harmless Mahones Rugs Shop, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Mahones Rugs Shop may link to sites operated by third parties. However, even if the third party is affiliated with Mahones Rugs Shop, Mahones Rugs Shop has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Mahones Rugs Shop. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Mahones Rugs Shop seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).